Support and License Renewals
Overview
101 Data Solutions Managed Services offer the facility to manage your Support and license renewals, listed below are some frequently asked questions regarding the service.
What are the benefits of having 101 Data Solutions Manage our support and license renewals?
- Co termination dates can be arranged for a simple unified renewal date, we reduce complexity of renewing both support and license contracts
- Account Management service, we will assign an account manager so you can discuss your support and licensing requirements either by email, over the phone or in person.
- Advanced notification of renewals, we will agree a period of notification prior to a support contract or license expiry. We can notify you, 1 week, 2 weeks, 30 Days or 60 Days prior to any expiry date, repeat reminders are also available.
- Combine manufacturer support with our own 3rd party hardware and software maintenance services, a single point of contact and a simple way to reduce costs.
- Reduction of licenses and support costs, we are at hand to get the best possible deal either through volume discounts or by combining support through our own 3rd party support mechanism.
- 101 Data Solutions can advise on license upgrade paths, provide information or resource direct from the manufacturer.
What vendor products do 101 Data Solutions offer license renewals for?
- EMC Networker
- EMC Disk Xtender
- EMC Database Xtender
- EMC EMail Xtender
- Bakbone Netvault
- CommVault Galaxy
What vendor products do 101 Data Solutions offer support renewals for?
- Sun Microsystems Sun Fire range
- Sun Microsystems E class legacy servers
- EMC Clariion
- EMC Centera
- EMC Celerra
- HP Compaq Proliant Series
For further information on license and support renewals contact 101 Data Solutions to speak to a managed services advisor.
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