Managed Services
101 Data Solutions provide ongoing managed service contracts for business’s wanting to reduce their expenditure and improve on their current service levels.
With over ten years experience in providing leading manufacturer support, break fixes and trouble shooting, we are often called upon to deliver appropriate servicing for legacy and new hardware.
We offer managed services for leading manufacturers such as Sun Microsystems, HP Compaq, IBM and Dell, our stock inventory allows us to manage both large and small infrastructures.
Our independent managed services for Sun, HP Compaq and Dell, is geared up to provide you with:
- Onsite spares at no cost under contract
- Customer replaceable parts
- 1st line, 2nd line escalation paths
- Fully accredited engineers with a minimum of 5 years ‘hands on experience’
- Customer Auditable spare parts list.
- Customer defined priority levels
- 2-4 and 8 Hour engineer on-site support plans
- Contracts lengths for 3 months, bi-annual, 1, 2 and 3 years.
- Account Management and reviews
- Support and License renewals services
Why choose 101 Data solutions for managed services? It’s simple, we believe in strong customer service, we take ownership of problems and resolve them. With over 40,000 spare parts in over 30,000 square feet of warehouse facilities in Gloucester and London Heathrow, we are positioned to reduce your managed service costs and provide you with the service levels you expect, leaving you to focus on your core business activities.
Further information for Managed Services..
Support and License renewals Services
Sun Maintenance Support Services
Click on the images to view our warehouse facilities:
