101 Data Solutions

Managed services

We help your business to bring down maintenance costs on hardware and software, improve proactive support up to 24/7 365.

101 Data Solutions provide ongoing managed service contracts for business’s wanting to reduce their expenditure and improve on their current service levels.

With over ten years experience in providing leading manufacturer support, break fixes and trouble shooting, we are often called upon to deliver appropriate servicing for legacy and new hardware.

We offer managed services for leading manufacturers such as Quantum, Overland Storage, Sun Microsystems, HP Compaq, IBM and Dell, our stock inventory allows us to manage both large and small infrastructures.

Our Hardware Maintenance for Quantum, Overland Storage, Sun, EMC is geared up to provide you with:

• Onsite spares at no cost under contract
• Customer replaceable parts
• 1st line, 2nd line escalation paths
• Fully accredited engineers with a minimum of 5 years ‘hands on experience’
• Customer Auditable spare parts list.
• Customer defined priority levels
• 2-4 and 8 Hour engineer on-site support plans
• Contracts lengths for 3 months, bi-annual, 1, 2 and 3 years.
• Account Management and reviews
• Support and License renewals services

Professional Services

Let us help you with advanced planning of projects, understand your current issues and work with you to achieve your operational goals.

Consider 101 Data Solutions as an extension of your own project requirements; we will help you work through the life cycle of your projects. Busy working on several projects at once? We can assist you in delivering projects to your business in an efficient manner.
Our consultants are qualified in all aspects with the solutions we deliver, our project management methodology will give you the expert help you need, on time and in budget.

Our Professional Services are designed to deal with your most common needs, when you need us most we will be there.

Consider 101 Data Solutions for:

• Infrastructure Auditing – Let us work with you to really understand your data usage, use our experienced consultants to help you with addressing common or complex pain points.
• Virtualisation Ready Audit – Unsure about virtualisation with your current infrastructure?, virtual machines spiraling out of control?, talk to our best practice consultants accredited in all aspects of virtualistation.
• Architect a solution – We can guide you through the steps in architecting a solution for your business, we have done this many times before, draw upon our experience to deliver risk free, stable, infrastructure solutions.
• Installation and Hand Over – Our accredited engineers will install, configure, test and test again. We will provide you with documentation and walk you through the steps we have taken on each of our installations.
• Training - We ensure you fully understand and learn how to operate your new environment. We want you to get the best out of your operation. Bespoke training is tailored to your requirements.

We understand the risks involved in delivering successful applications to your customers and users, 101 Data Solutions deliver services in a professional manner with a proven methodology.