Maintenance services

We help your business to bring down maintenance costs on hardware and software, improve proactive support up to 24/7 365.

101 Data Solutions provide ongoing managed service contracts for business’s wanting to reduce their expenditure and improve on their current service levels.

With over ten years experience in providing leading manufacturer support, break fixes and trouble shooting, we are often called upon to deliver appropriate servicing for legacy and new hardware.

We offer managed services for leading manufacturers such as Quantum, Overland Storage, Sun Microsystems, HP Compaq, IBM and Dell, our stock inventory allows us to manage both large and small infrastructures.

Our Hardware Maintenance for Quantum, Overland Storage, Sun, EMC is geared up to provide you with:

• Onsite spares at no cost under contract
• Customer replaceable parts
• 1st line, 2nd line escalation paths
• Fully accredited engineers with a minimum of 5 years ‘hands on experience’
• Customer Auditable spare parts list.
• Customer defined priority levels
• 2-4 and 8 Hour engineer on-site support plans
• Contracts lengths for 3 months, bi-annual, 1, 2 and 3 years.
• Account Management and reviews
• Support and License renewals services

Professional Services

Let us help you with advanced planning of projects, understand your current issues and work with you to achieve your operational goals.

Consider 101 Data Solutions as an extension of your own project requirements; we will help you work through the life cycle of your projects. Busy working on several projects at once? We can assist you in delivering projects to your business in an efficient manner.
Our consultants are qualified in all aspects with the solutions we deliver, our project management methodology will give you the expert help you need, on time and in budget.

Our Professional Services are designed to deal with your most common needs, when you need us most we will be there.

Consider 101 Data Solutions for:

• Infrastructure Auditing – Let us work with you to really understand your data usage, use our experienced consultants to help you with addressing common or complex pain points.
• Virtualisation Ready Audit – Unsure about virtualisation with your current infrastructure?, virtual machines spiraling out of control?, talk to our best practice consultants accredited in all aspects of virtualistation.
• Architect a solution – We can guide you through the steps in architecting a solution for your business, we have done this many times before, draw upon our experience to deliver risk free, stable, infrastructure solutions.
• Installation and Hand Over – Our accredited engineers will install, configure, test and test again. We will provide you with documentation and walk you through the steps we have taken on each of our installations.
• Training - We ensure you fully understand and learn how to operate your new environment. We want you to get the best out of your operation. Bespoke training is tailored to your requirements.
• Capacity Planning Tool - Gain insight into IT resource utilization and develop a virtualization roadmap for server containment and consolidation. This tool can help you plan for capacity optimization and design an optimal solution to achieve maximum performance.

We understand the risks involved in delivering successful applications to your customers and users, 101 Data Solutions deliver services in a professional manner with a proven methodology.

101 Data Solutions is a leading provider of virtualisation services and can help customers to make the leap towards a more cost effective IT solution.

Virtualisation is the one true solution which allows us to address the following IT constraints:

• Server’s CPU and storage utilisation

• Management costs and automate operational procedures

• Cooling and associated electricity consumption

• Physical space constraints within the datacentre

• Flexibility and scalability of systems

• Efficient capacity planning and thin provisioning

• General levels of service and system resilience

• Heterogeneous environments and storage
  tiering

Above all these aspects, virtualisation is a real tool for the consolidation of systems and applications. However, the implementation of virtualisation requires a detailed analysis of the existing environment.

Virtualisation Services from 101 Data Solutions

Virtualisation is allowing companies to consolidate server infrastructure, network assets and storage / backup resources’ to drive major business efficiency, maximise the performance of these business assets and build an environmental friendly (Green) IT infrastructure. Virtualisation is delivering efficiency gains. While creating vendor independent platforms that now work seamlessly together, as they are no longer constrained by traditional business and IT processes. These efficiency gains are making Virtualisation a key part of any growing organisations IT strategy. 101 Data Solutions has invested in the relevant skills, technology and tools that enables 101 Data Solutions to work with its customers to deliver turn key solutions which embrace the following work methodology:

• Business and technical assessments

• Solution design and recommendations

• Proof of concept

• Solution centre testing

• Implementation and configuration

• Applications and data migrations (P2V)

• Tests plan and optimisation

• Capacity planning and thin provisioning

• Operational procedures optimisation

• Service and support

The problem

Developing an IT infrastructure to meet changing business requirements, projects and unpredictable peak workloads requires more than just the flexibility that a virtualised environment brings.   It requires IT capacity that can be made available swiftly enough while managing your capital spend and finite data centre capacity.
Perhaps you’ve considered extending your virtualised infrastructure with a public or off-premises cloud solution, but have been discouraged by concerns about security, control and compatibility.  You are looking for a genuinely enterprise ready cloud computing service to deliver your ‘On Demand’ compute requirement.

• Would the ability to scale capacity up and down ‘on demand’ help you meet project demands, such as development or marketing promotions, more efficiently?
• Are you keen to bring greater responsiveness to your IT infrastructure so you can meet changing business needs with ‘On Demand’ capacity?
• Are you looking to add greater flexibility and agility to your existing IT infrastructure?
• Are you looking to buy infrastructure as a service but want enterprise grade security and end to end SLA’s?
• Do you have concerns about performance levels when a public cloud vendor doesn’t own and control the network?
• Are you reluctant to delegate security and control measures as demanded by many cloud service providers?

Enterprise Cloud Services

Enterprise Cloud provides you with pools of computing resource that your own staff can rapidly direct to meet the changing needs of your enterprise.

 

 

Find out more about Enterprise Cloud Services

 

 

Cloud Backup

At 101 Data Solutions we understand that backing up your company’s data is crucial along with the necessary data protection to support it yet this isnt always possible within your existing infrastructure.

Mozy Pro allows you to manage multi-user environments, schedule automatic backups, and monitor the health of your backups from the convenience of a single web-based admin console.

Click here to find out more about Mozy Pro